Privacy Policy

1. Who we are

YoursAssured operates the website and application at yoursassured.com.au. We provide a self-service financial health audit and referral platform for Australian SMEs.

2. What we collect

We collect information you provide directly:

• Account details: name, email address, business name.
• Audit data: questionnaire answers, checklist responses, uploaded spreadsheets and attachments.
• Referral information: chosen partner, referral code and any engagement updates you record.
• Enquiries: name, email, phone and message submitted through the contact form.

We also collect technical information such as browser type, IP address and device information through standard server logs and analytics, where enabled.

3. How we use your information

• To provide, operate and improve the YoursAssured platform.
• To generate your audit reports, checklists and remediation tracking.
• To communicate with you about your account, subscriptions and support requests.
• To share your contact details with a referral partner only when you choose to refer your audit.
• To comply with legal obligations and protect our rights.

4. Referrals and sharing

When you send a referral from the platform, we share the business name, contact details and audit summary you choose to include with the selected partner. We do not sell your data to third parties. All directory partners — forensic accountants and business law firms alike — are listed as a courtesy and are not part of any fee or commission arrangement.

5. Storage and security

Your data is hosted in Australia using Lovable Cloud infrastructure (Supabase). We use industry-standard encryption in transit and at rest, access controls and Row Level Security to keep your information protected. No system is completely secure, so we encourage you to use strong passwords and keep your login details private.

6. Cookies and analytics

We use essential cookies to keep you signed in and maintain your session. We may use analytics cookies to understand how the platform is used. You can control cookies through your browser settings.

7. Access, correction and deletion

You can update most account and audit information within the app. To request access, correction or deletion of personal information, contact us through the Contact page. We will respond within 30 days.

8. Data breaches

If we become aware of a data breach that is likely to result in serious harm, we will notify affected users and the Office of the Australian Information Commissioner as required by the Notifiable Data Breaches scheme.

9. Complaints

If you believe we have handled your personal information incorrectly, please contact us first. You also have the right to complain to the Office of the Australian Information Commissioner.

10. Changes to this policy

We may update this Privacy Policy from time to time. The effective date at the top of the page shows when it was last revised.

11. Contact us

For privacy questions, use the Contact page.